The essence of this work is creating flow within and between processes. All work takes the form of a process. Within all the terms found in the quality improvement vocabulary, flow stands by itself. It is emblematic of the continuous delivery of product, service and quality, unblemished by waste, defects or rework.
The aim of Schowengerdt Consulting is to facilitate development or refinement of processes which deliver the right amount of information, product or service, at the right time, to the right place, to meet that patient’s (or other customer’s) needs. When that happens, customers recognize that experience as flow!
The secondary aim of Schowengerdt Consulting is to be engaged by clients only until the knowledge is transferred. Successful organizations will adopt as their own, the principles and tools of workflow.
The use of the four arrows within the logo represents the commitment to use the Plan-Do-Study–Act cycle in this work, as well as the commitment to support, continuously, the work of clients. Introduced by Dr. W. Edwards Deming, and also referred to as the scientific method, the PDSA cycle symbolizes the drive to seek continuous improvement by deliberate and thoughtful actions.
Dan Schowengerdt is a former Senior Executive of an Integrated Health System who has converted his learning and skills into a consulting practice. His passion is facilitating the creation of improvement that is recognizable to the patient and sustainable by the health care organization.
His interest in health care improvement began while in graduate school studying Industrial Engineering and Health Care Administration. It grew and matured with his learning and application of Deming-based improvement methods, Six Sigma and the Toyota Production System, also referred to as Lean Production. He applies over 30 years of process improvement at all levels of health care from the point of service to managing cultural change at the executive level. He has a record of consistently improving the organizations he has lead and leaving behind transformational change.
In his consulting practice, Dan supports health care organizations to harness the wisdom within their ranks with proven techniques to deliver value. His style is one of a coach, who enjoys working “on the line” with leaders, clinicians and staff to make fundamental and lasting improvements.
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Inqueries: 612-735-1029
Email: dan.schowengerdt@sc-flow.com